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Systems Analyst

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Location: Washington, DC
Posted: 03/08/2024


  • Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies.
  • Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
  • Analyzes process and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment. 
  • Ability to analyze complex systems, including legacy systems, and identify areas for improvement. 
  • Strong problem-solving skills to address system issues and optimize processes. 
  • Effective communication skills for conveying technical information to technical and non technical stakeholders. 
  • Ability to capture current state of systems, including system architecture and requirements. 
  • Ability to coordinate tasks related to various system analysis efforts. 
  • Ability to work collaboratively with cross-functional teams, including developers, testers, and architects.


  • Bachelor’s degree in computer science, information security, or related field.
  • 5+ years of relevant work experience in system analysis or business analysis. (required)
  • Experience in analyzing and designing information systems and working with technical teams. (required). 
  • Excellent communication and writing skills, with the ability to convey complex information in a clear and concise manner. (required)
  • Understanding of software development methodologies (e.g., Agile, AgileFall, Waterfall). 
  • Familiarity with system architecture and design principles. (required). 

Tools/Technology Experience

  • Proficiency in analyzing information systems with programming languages (.NET, Java, C++, Python) and scripting languages. 
  • Knowledge of database management systems (e.g., SQL). 
  • ServiceNow SPM (previously ITBM). 

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