Change Manager
Apply for Change Manager Position
Location: Remote, DC
Posted: 11/06/2023
Description:
- JIRA experience, preferably w/ some setup/administration experience
- Experience w/ Confluence
- Perform/Conduct Requirements Analysis
- Create/Maintain User Stories
- Experience w/ Agile and Waterfall software development approaches
- Experience w/ large mission critical systems providing document management, case management, workflow management
- Experience w/ web based systems
- Experience developing Test Cases
- Excellent written and verbal communications skills
- Experience w/ MS Office products
Required:
- Bachelor's degree
- 7-10+ years of experience
- Experience w/ Federal Government clients
- Ability to work independently and in teams
- Review all lower environment (DEV and UAT) CRs as well as PROD/COOP CRs
- Route CRs through the approval process
- Emergency CRs
- Facilitate internal and external facing meetings
- Manage ServiceNow account requests
- Manage Windows and Linux DD2875 requests
- Hardware Requests
- Sponsorship Requests
- After Action Report (AAR)
- Outage tickets
- Running reports in ServiceNow
- Maintain Deployment calendar
- Maintain Patch schedule
